1. Introduction
Welcome to Will Writing Network (website URL: [insert your website link here]), where we value your trust and business. We are a UK-based company dedicated to providing exceptional will writing and Lasting Power of Attorney (LPA) services. By using our services, you agree to this Privacy Policy and our terms of service.
2. Data Collected
Data Storage Location
We operate with servers located within the UK and EU, ensuring that your data is securely stored and compliant with GDPR standards.
Registration Data
When you register on our site, we collect your username, email address, and any additional personal information you provide in your profile. You can manage your information at any time, with administrators also having access for support and management purposes.
Purchase Data
We store your transaction details necessary for accessing our products and services, ensuring we can provide you with support and updates efficiently.
Third Party Access
Your data may be shared within our group of companies to enhance the services provided but is never sold or shared with external entities without your consent.
Contact Forms
We use Typeform for our contact forms, which send information directly to our company email for customer service purposes. This data is used exclusively for assisting you and is never used for marketing.
3. Cookies and Tracking
We use cookies to enhance your browsing experience. Our site also uses anonymised tracking data through Google Analytics. You may opt out of tracking by disabling cookies in your browser settings.
4. Embedded Content
Our site includes embedded content (e.g., videos, articles), which behaves as if you have visited the originating site. These sites may collect data about you, use cookies, and monitor your interaction with embedded content.
5. Data Retention
We retain your information as long as it is necessary for customer support and service provision. You can request deletion of your data, subject to legal and service requirements.
6. Security
We prioritize the security of your data with SSL/HTTPS protocols across our site, ensuring all personal information is encrypted and protected.
7. Your Rights
You have rights over your personal data, including access, correction, and deletion. We are committed to upholding these rights and supporting your needs under GDPR regulations.
8. Legal Compliance
We may disclose your data if legally required to do so or for safety and security reasons. However, any disclosure will always be in compliance with applicable laws.
9. Changes to This Policy
We may update this policy to reflect changes to our practices or for other operational, legal, or regulatory reasons.